Train your Front Desk and Patient Facing Staff in foreign languages and customer service and enable them in providing a better more comfortable experience to international patients.
With the history of the greatest surgeons and advancement in medical science, India attracts a lot of medical tourists. The patients visit from various parts of the world to find cures for their ailments. At this point, they are not just looking for medical support, but a homely atmosphere that shall help them recover faster.
Train your front desk and patient-facing staff in various foreign languages and soft skills and enable them in providing a comfortable experience to the patients.
Have a look at what our industry partners have to say about our training pedagogy and results.
From the Industry, By the Industry, To the Industry
The Client is a Hospital majorly dealing with medical tourists. The client was troubled by the communication barrier between its staff and the patients majorly coming from Non-English speaking countries.
The client reached out to Kochiva with their requirement. With Kochiva's help in linguistic upskilling, the client was able to achieve the following.