Lead-generation

HORECA

Train your Front Desk and Client Facing Staff of Hotels, Restaurants, and Cafes in foreign languages and communication skills and enable them in providing a better customer experience to international visitors.

Maximising Tourist Experience

HORECA is one of those industries which attracts the major number of tourist visitors. Whether it is about food, leisure, or rest, HORECA interacts with international visitors at every step. At this time, they look for an atmosphere that is homely, comfortable, and friendly.
Train your front desk and client-facing staff in various foreign languages and customer engagement skills and enable them in providing a euphoric experience to the customers.

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A Network of Industry Experts

Get trained by C-Level Language Experts in Live Classes

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Customized Pedagogy

Industry Specific learning tailored as per your needs

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Ever-Growing Mindset

With the psychological enhancement pedagogy, experience a better customer service

Accellerate your Growth

Have a look at what our industry partners have to say about our training pedagogy and results.

What are we experts of?

From the Industry, By the Industry, To the Industry

  • French Language
  • Corporate Etiquette
  • German Language
  • Soft Skills
  • Spanish Language
  • Customer Handling
  • English Language
  • Proficiency Test Preparations

CASE STUDY

The Client is a Hotel Chain majorly dealing with international tourists. The client was troubled by the communication barrier between its staff and the guests majorly coming from Non-English speaking countries.
The client reached out to Kochiva with their requirement. With Kochiva's help in linguistic upskilling, the client was able to achieve the following.

12%

Increased
Customer Count

50%

Staff Trained
In Languages

64%

Increased
Guest Satisfaction

Our Clients

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