Management is the core of any organization. It is only through effective management that the daily tasks are completed on time, employee productivity is ensured and the long-term goals of the organization are achieved. It is only through the management skills that the events of crisis are turned into neutral situations and events of profits are magnified to earn the multiple of what is expected. Here come the core management skills which every manager or aspiring manager must have in order to set an example of how to manage a business.


Types of Managerial Soft Skills


Interpersonal Skills

These skills include the ability of a manager to talk to people on a personal level. These include the ability to interact with the employees and other related people, understand their pains and gains, and motivate them for a
common objective.



There was a time when communications were held on a need to know basis. But the times have changed now and instead, people/ employees seek the full disclosure of the events in order to work in synchronization with the heat of the task. It is expected of a manager to be transparent with his/her team along with keeping the integrity of classified information. Hence, a manager needs to acquire the skill of presenting transparency in such a way that it is genuine, agreeable, undeniable, and at the same time, not in a way it would
harm the company’s policies.


Listening Skills

Ideal communication is never one way. One needs to hear if one wants to be heard. Hence, the work of a manager is not just to give the orders or delegate the work, or speak but is also to listen to what the others have to say. A manager must ask for insights and feedback and should work according to what he is getting in return. Only that is how a manager shall stay ideal, and would work for not just the betterment of the company but for the betterment of people in individuality.


Appreciation and encouragement

Bless others with little treats when they deserve some. Companies that encourage the workings of their employees to get more efficiency, better productivity, and less employee turnover. If a manager is not frugal with appreciation, he is the one loved by all and is always listened to. Are you the manager who wants to improve the people skills? Try to be open-hearted with appreciation and encouragement, this can take you a long way. However, ranking the employees has evidently resulted in the downfall of productivity. Make sure you encourage your staff without any quantitative measures.


Consistency and Reliability

Employees would stay assured if their leader is secure, stable, and reliable. They will seek your help when they face downtime or times of unclarity. More importantly, if you are a consistent and reliable manager, people won’t struggle to approach you, rather would reach you in the moments of comfort. Employees respect their manager if they know that he is a level-headed person and won’t fly off in the situations of crisis with a moment’s notice.



Employees love managers who respect the privacy and confidentiality of individuals. Employees need to have trust in their managers and know that the managers always have employees’ best interests at heart. This would
only be possible if a manager creates his trustworthiness, empathize with the employees, and share the thoughts out of a professional atmosphere. One can also build trust by offering honest advice based on what aligns best with the company goals and individual concerns.


A Drive to set the goals

If all the goals are directly made by the managers, the employees don’t feel connected to the task at hand and might not get a chance to improve themselves. Hence, the managers should encourage the employees to set their goals so that not only do they find the relatability with the task but would also get the motivation to curate themselves and think of optimized solutions.


Empathy and Sensitivity

Emotional intelligence is what every manager should have. This shows how much a manager is sensitive to his/her team and how much empathy drives through him. Mere emotional intelligence can bring the difference between an engaged employee, and a frustrated employee. Managers need to identify those signs of burnout, anxiety, depression, etc. An emotionally intelligent manager would pick up these signs in far advance and could be able to stop the inevitable.


Conflict Resolution

Workplace conflict is a continuous situation in most organizations. This can occur on several occasions and events, mainly due to personality differences. Good managers need to be able to detect the tension where it resides and intervene to resolve the matter. Leaving such issues to fester can be terrible for many employees in relation to their morale and performance. Confronting and discussing these situations allows the managers to arrive at a solution that can avoid escalation of conflicts and may result in a better work environment.


Empowering and motivating

Every generation has a different source of motivation. A good manager would be able to identify as to which member of the team is motivated by which aspect, would try to understand his likings and dislikings, and gradually would pave the way for the overall betterment of the company’s work and employee’s performance. So, no matter which motivational technique you use, be sure to know what works for whom and act accordingly.


Closing Statement

Now that you have read about what it takes to be a good manager, you need to understand the practicality of all the skills. Troubled about where to get that sort of practicality? Contact the master trainers of Kochiva who would not just give you the theoretical knowledge, but would take you on the enlightening trip of self-realization and help you be a better manager for yourself and for your business.

Related Articles

Soft Skill Development
  • Core Managerial Soft Skills

  • Read More
    Career growth opportunities
  • How to give a thrust to Career Growth?

  • Read More
  • 25 Technologies which are going to shape the next decade

  • Read More